Shipping Policy

To keep shipping cost to a minimum, all items within Canada are shipped via Canada Post. Many packages are shipped with the most affordable option of light packet. This shipping method does NOT include tracking or insurance. If you need tracking or insurance, please message me and I can upgrade your shipping to expedited or xpresspost.

Packages to the US will be shipped via USPS every Friday and will include a tracking number.

Current turnaround time for:

Cake toppers: 3-5 business days
Baby signs: 3-5 business days
Business signage: 3-5 business days
Welcome signs: 1-2 weeks
Rubber stamps: 1-2 weeks

General Shipping Time Guidelines:

WITHIN CANADA: Shipping within Canada via Canada Post will generally take 1-2 weeks to arrive

US: Shipping to the US will be via USPS very Friday and generally takes 2-5 business days to arrive. (cutoff time for Friday shipments is on Wednesdays at 11AM PST)

INTERNATIONAL: Packages sent internationally will GENERALLY take 10-30 business days (no guarantees) to arrive and will come with tracking

The above shipping time guideline is the average time it takes for packages to arrive. However, sometimes there will be hiccups and Canada Post/USPS may delay the shipping and I cannot guarantee you the delivery date. Other factors including weather, volume, and customs can also delay the delivery of your package

CUSTOMS / DUTY:
Customers are responsible for paying any duty fees or charges that may be incurred by customs.

INCORRECT SHIPPING ADDRESS:
Please double check if you have the correct mailing address. Packages that get sent back to me due to an incorrect shipping address will require a shipping fee again in order to be sent back. I can also refund your order for you if it's not a personalized item (excluding original shipping fee).