faqs

Current turnaround time for:

Cake toppers: 3-5 business days
Baby signs: 3-5 business days
Business signage: 3-5 business days
Welcome signs: 1-2 weeks
Rubber stamps: 1-2 weeks

Canada: Your order will ship after 3-5 business days for production via Canada Post.

US: Your order will ship on FRIDAYS via USPS after the 1-2 weeks for production (cut off for Friday shipments is Wednesday 11AM PST)

WITHIN CANADA: Shipping within Canada via Canada Post will generally take 1-2 weeks to arrive

US: Shipping to the US will be via USPS very Friday and generally takes 2-5 business days to arrive. (cutoff time for Friday shipments is on Wednesdays at 11AM PST)

INTERNATIONAL: Packages sent internationally will GENERALLY take 10-30 business days (no guarantees) to arrive and will come with tracking

The above shipping time guideline is the average time it takes for packages to arrive. However, sometimes there will be hiccups and Canada Post/USPS may delay the shipping and I cannot guarantee you the delivery date. Other factors including weather, volume, and customs can also delay the delivery of your package

Yep! Please contact us.

I love custom orders :) Let me know what you're interested in and we can work on it together!

Unfortunately we do not accept returns/exchanges on custom orders (which includes items with a name). All other items can be refunded (buyer is responsible for return postage and original postage will not be refunded).